Dept of Business, Energy & Industrial Strategy: Post Office Ltd seeks to appoint Corporate Lawyer as Non-Executive Director
With over 11,500 branches, Post Office has the biggest retail network in the UK. 99.7% of the population live within three miles of a Post Office and 4,000 branches are open seven days a week.
A publicly owned company, the majority of our branches are run in partnership with retail partners on a franchise basis. We play a key role in communities, often as a central hub for towns and villages, providing an important source of social interaction, access to essential services, and supporting local economies and small businesses in addition to more vulnerable members of society.
Post Office offers a vast range of products and services, however it is simplifying its proposition with a focus on its cash and banking; mails and parcels; foreign exchange; and bill payments services.
We continue to play a key role on the high street, with research indicating that visits to the Post Office help drive another 400 million visitors to other shops, restaurants and local businesses, equating to an estimated £1.1 billion in additional revenue for High Street businesses.
Our Everyday Banking services in partnership with over 30 banks, building societies and credit unions means that 99% of customers can access their High Street bank account securely and conveniently over the counter at their local Post Office for cash withdrawals, deposits and balance enquiries. Post Office is also committed to safeguarding 1,400 free-to-use ATMs across the UK, helping anyone who wants cash to get it whichever way is most convenient.
Transformation is essential to our future. We are the only retailer with a presence in each nation and every community across the UK and we need to adapt our branch network to reflect the way people live their lives today. Prioritising strong, trusting and rewarding relationships with all our Postmasters will be critical to this.
We will grow our network, making sure we have the right branches in the right locations nationwide. We will innovate in Mails, working with more carriers and delivering more of what customers want and small businesses need.
We will secure free, convenient and reliable access to cash in every community. We will build commercial partnerships, to launch new products and services in our branches and online. We will invest in new branch technology for Postmasters and online for their customers. And we will create value for our shareholder with a successful, sustainable and efficient business.
The Post Office Board currently consists of the Chairman, four independent Non-Executive Directors, a Shareholder appointed Non-Executive Director, a Chief Executive Officer and a Chief Finance Officer. The Board has also announced the appointment of two Postmaster Non-Executive Directors who will join the Board in June 2021. Biographies for the Board can be found attachment
The Board now wishes to appoint an additional independent Non-Executive Director with a legal background. The term of office is 3 years.
The primary role of the Non-Executive Director will be to:
- Demonstrate commitment to Post Office’s role as a commercial business that delivers a social purpose and is seeking to build a modern franchise in partnership with its Postmasters and multiple partners
- Participate in the development of Post Office’s strategy and oversee its implementation
- Contribute positively to the Board’s discussions and decision-making, applying intellectual rigour, considering the impact of decisions on different stakeholders and providing constructive challenge and support to management
- Bring knowledge, experience and expertise to shape how the business develops
- Provide oversight of and receive assurance on the operation of the business, its compliance with law and regulation, risk management and internal controls
- Provide leadership on the values and culture the company seeks to promote, including its engagement with Postmasters, clients, customers, employees, suppliers and shareholder
- Monitor the performance of management in meeting agreed targets and objectives
- Demonstrate the high standards of integrity and behaviour expected of a director of a government owned company (https://www.gov.uk/government/collections/public-bodies-non-executive-directors-principles-and-standards)
- In addition, we are looking for the post holder to chair a Board Committee which will have oversight of the management of the compensation schemes flowing from the settlement of the Group Litigation Order in December 2019 and addressing the historical errors associated with Post Office’s role as a private prosecutor.
The candidate will need to be a corporate lawyer with governance experience, including the management of compensation schemes, and experience with litigation. They will need to demonstrate an excellent approach to stakeholder management and have the gravitas, experience and communication skills required to address the needs of claimants and to engage with Government and wider stakeholders, such as the media.
The candidate will need an understanding of the retail market and bring a commercially focussed outlook together with a commitment to delivering Post Office’s social purpose. Strong analytical skills, resilience and enthusiasm will be critical to supporting the development of a modern franchise in partnership with our Postmasters and multiple partners.
Please click here for further information and application details.